We are serious about your data security
Fair Processing Notice
To abide with General Data Protection Regulation legislations (GDPR) we would like to make you aware of how we protect and use any personal data submitted by you to Car Lease 4 U Limited for lease agreement
The personal data we collect from you will be used for the following purposes:
Broker services to supply a vehicle and/or finance for this vehicle’
This includes:
- To process and provide quotation(s)
- To process your application for finance (Should you choose to proceed)
- To process your vehicle order
- Review your finance product as part of an on-going client relationship
- To respond to complaints and enquiries
- To keep you informed regarding any new products or services that may be of interest to you
All of the afore mentioned will be confirmed via email mailing and/or telephone communication.
You may withdraw this consent at any time.
By consenting to this you are giving us permission to continue with your enquiry.
What are your opening hours?
Our phone lines are open Monday to Friday, 9am to 5.30pm. You can call us on 028 7122 8822 You can also enquire via our website 24/7 and a member of our team will be in touch to discuss your requirements.
I’ve submitted an enquiry online, how quickly will someone get back to me?
For online enquiries, we aim to get back to you within 24-48 hours however, during busy periods this can take longer than usual.
You can read more about the Leasing Order Process in our handy guide.
Can I amend the mileage or term of my lease contract?
If you wish to request a change to your lease contract, such as a formal extension or mileage amendment, please contact our Contract Amendments team at contactus@carlease4u.com
Please note, we are only be able to discuss a Contract Amendment with the person named on the finance documentation and you must have your registration number to hand. Email requests can take up to three working days to be actioned so if your request is urgent, please call us on 028 7122 8822.
NB: Contract amendments are at the discretion of the finance provider and are not available on all agreements.
How do I arrange collection of my lease vehicle?
If your lease agreement is with us, will be able to arrange collection of your lease vehicle on your behalf, provided your lease agreement was originally arranged with us. To arrange this, please log into your online Customer Account or email our collections team at contactus@carlease4u.com
If your lease agreement is not with us, you will need to arrange collection with your finance provider direct. You can find out the contact details for your finance provider by logging into your online Customer Account.
Please note that some finance providers require up to 14 days notice to book a collection so it is advised that you contact your finance provider in plenty of time to secure your chosen date.